EZINE:
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
EZINE:
Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
EZINE:
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
EZINE:
Oil may be the main fuel to the economies of the Middle East, but the region is trying to break from its reliance on the black stuff. This ezine has already featured articles about the UAE and Saudi Arabia diversifying their economies, with particular interest in fintech.
EZINE:
Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result.
EBOOK:
In this 14-page buyer's guide, Computer Weekly looks at their expanding variety, how they create organisational structure and what they have to offer in terms of security.
EZINE:
According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything.