Defrag Reports

Service Experience: The Next Value Driver for Global Business Services
sponsored by ServiceNow
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Trend Watch: CIO trends
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez's digital transformation and Singapore's public sector IT strategy.
Posted: 19 Jan 2023 | Published: 19 Jan 2023

TechTarget ComputerWeekly.com

Boost Your Team's Output: 5 Key Productivity Hacks
sponsored by Slack
WHITE PAPER: Eliminate productivity blockers and uncover five best practices for streamlining and automating your team's workflows.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

Computer Weekly – 24 October 2023: Brewing data insights at Heineken
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
Posted: 24 Oct 2023 | Published: 24 Oct 2023

TechTarget ComputerWeekly.com

2022 Media Consumption Study: Fact or fiction - The rep-free buying experience
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: In this infographic, we look at the ever-increasing buyers' need to find information without intrusive sales pitches and give you practical tips on how to shape your digital marketing strategy to address this change in how your buyers' are researching solutions.
Posted: 28 Oct 2022 | Published: 28 Oct 2022

TechTarget ComputerWeekly.com

The Essential IT Automation Success Checklist
sponsored by Red Hat
PRODUCT OVERVIEW: Automation is a top business initiative for 60% of organizations. In this product overview, discover 5 ways you can use Red Hat Ansible Automation Platform to simplify your company’s automation management efforts.
Posted: 22 Apr 2024 | Published: 22 Apr 2024

Red Hat

Why Strategic Automation Empowers Employees for HR and Workplace Services
sponsored by ServiceNow
WHITE PAPER: This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
Posted: 14 Feb 2023 | Published: 14 Feb 2023

TOPICS:  IT Management
ServiceNow

2024 Generative AI Survey EMEA
sponsored by TechTarget ComputerWeekly.com
LANDING PAGE: Business stakeholders, IT professionals, data scientists, and end users continue to weigh the benefits, use cases, and best practices of generative AI (GenAI) against concerns with AI ethics and hallucinations. TechTarget's Enterprise Strategy Group aims to cut through this distracting noise, in our just-launched 2024 Generative AI Pulse Study.
Posted: 16 May 2024 | Published: 17 May 2024

TechTarget ComputerWeekly.com

2021 Vendor Showdown: IT Service Management Providers
sponsored by ServiceNow
WHITE PAPER: Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow

IT Priorities Survey 2023
sponsored by TechTarget ComputerWeekly.com
LANDING PAGE: IT Priorities Research Program for 2023 is here! Your thoughtful response to this survey will help us better understand what is changing with your IT priorities. Our editorial team will use this information to better address your challenges when approaching upcoming technology purchases and business plans for 2023.
Posted: 24 Nov 2022 | Published: 13 Oct 2022

TechTarget ComputerWeekly.com