Computer Support Services Reports

MicroScope – June 2020: The surge in home working
sponsored by MicroScope
EZINE: The shift by many to home working has created opportunities and challenges for the channel as it looks to help customers through the changes. Also discover the importance of diversity in your workforce, and how Covid-19 is affecting IT events
Posted: 08 Feb 2021 | Published: 05 Jun 2020

MicroScope

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

Simplified Solutions to Common IT Scenarios
sponsored by SmartDeploy
WEBCAST: Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.
Posted: 29 Mar 2012 | Premiered: Mar 28, 2012

SmartDeploy

InstallPump Ver 4.5.1
sponsored by SoftQuest Corporation
TRIAL SOFTWARE: This download, InstallPump, will help Domino administrators to manage Lotus Notes remotely and more efficiently.
Posted: 18 Jun 2007 | Premiered: 18 Jun 2007

All resources sponsored by SoftQuest Corporation

Expert assessment guide: Is VDI right for your organization?
sponsored by Accelera Solutions
ESSENTIAL GUIDE: Before you dive head-first into VDI, dip your toes in and see if it makes sense for your organization. Check out this expert E-Guide to determine if VDI is right for you.
Posted: 04 Feb 2013 | Published: 04 Feb 2013

Accelera Solutions

IDC - Supporting the Complex Data Center
sponsored by DellEMC and Intel®
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

DellEMC and Intel®

Introducing Dell 12th Generation PowerEdge Servers
sponsored by Dell, Inc. and Intel®
VIDEO: This short video examines the importance of remote server management, especially as organizations expand globally. Discover new design features that enable you to quickly detect issues, regardless of the physical location of your data center.
Posted: 26 Jul 2012 | Premiered: 05 Mar 2012

Dell, Inc. and Intel®

La Jolla Institute for Allergy & Immunology: Customer Video
sponsored by Absolute
VIDEO: In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices.
Posted: 12 Nov 2013 | Premiered: 12 Nov 2013

Absolute

BMW Takes Remote Control: Automating Enterprise Management with Intel Active Management Technology
sponsored by Intel Corporation
CASE STUDY: Evaluation tests from BMW revealed that by integrating Intel® Active Management Technology, BMW could significantly increase its remote management capabilities and further strengthen security.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation